112bet's Privacy Policy

1 Introduction and Purpose

Welcome to the 112bet platform. The main purpose of our privacy policy is to ensure the confidentiality and security of your personal information. This policy explains what types of information we collect, why we collect it, how it is used, and what you need to know about your rights.

112bet believes that transparency and accountability are the foundation of a trustworthy online platform. By using our services, you are considered to have accepted the terms described in this privacy policy. If this policy changes, we will publish the update on the website and update the effective date.

2 What Types of Information We Collect

Various types of information are collected when you register an account and use services on 112bet. A detailed breakdown of the information collected is provided below:

2.1 Personally Identifiable Information

• Full name (in Bengali or English)
• Date of birth (for age verification — confirming 21+ age)
• National ID or passport number (for KYC verification)
• Current address
• Email address
• Mobile number

2.2 Financial Information

• bKash, Nagad, or Rocket account number (required for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Usage Information

• IP address and device type
• Browser and operating system information
• Logs of browsing and gaming activity on the site
• Cookie and local storage data

3 Purpose of Data Collection

We collect and process your information only for necessary purposes. 112bet may use your information for the following reasons:

• Account Creation and Management: To complete the registration process and keep your account active.
• Age and Identity Verification: To ensure that only users aged 21 or above can access services on our platform.
• Processing Financial Transactions: To properly manage deposits, withdrawals, and bonus distribution.
• Fraud and Money Laundering Prevention: To maintain the security of our platform and prevent illegal activity.
• Providing Customer Support: To resolve your complaints or questions.
• Service Improvement: To analyse your usage patterns and improve the platform experience.
• Compliance with Applicable Legal Obligations: To maintain records in accordance with regulatory requirements.

4 Sharing Information with Third Parties

112bet does not sell your personal information to any third party for commercial purposes. However, information may be shared in a limited manner in the following circumstances:

4.1 Service Provider Partners

Minimum necessary information may be shared with selected trusted third parties for payment processing, identity verification, and technical support. These partners are obligated to comply with our privacy standards.

4.2 Legal Requirements

Information may be provided to authorities when required by court order, government directive, or legitimate investigation. In such cases, 112bet may not be legally obligated to notify you in advance.

4.3 Business Transfers

If for any reason 112bet undergoes an acquisition, merger, or other corporate change, your information may be transferred to the new entity. You will be notified in such a case.

5 Data Security Measures

112bet applies industry-standard technical and administrative security measures to ensure the safety of your personal and financial information:

• SSL Encryption: All data transmitted on our website is encrypted using SSL (Secure Sockets Layer) technology.
• Secure Servers: Your information is stored on secured and controlled servers, where firewalls and access controls are used to prevent unauthorised access.
• Two-Factor Authentication: Two-factor authentication is available to enhance account security.
• Regular Security Audits: Regular security assessments are conducted to identify potential vulnerabilities.
• Staff Training: Our staff are trained in data protection and are bound by confidentiality agreements.

Please keep in mind — no one can guarantee that transmitting information over the internet is 100% secure. We take every possible precaution, but you are also advised to keep your login credentials private.

6 Cookie Policy

Cookies are used on the 112bet website. Cookies are small text files stored in your browser that help improve the functionality of the site.

6.1 Cookies We Use

• Essential Cookies: Essential for operating the core functions of the site — maintaining login sessions, security tokens, and so on.
• Functionality Cookies: To remember your preferences such as language selection and display settings.
• Analytical Cookies: To understand site traffic and usage patterns, which helps us improve our services.

6.2 Cookie Control

You can disable cookies from your browser settings. Please note that disabling cookies may cause some features of 112bet to not work properly.

7 Data Retention Period

112bet retains your personal information only for as long as necessary. The following policy is followed:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Inactive Accounts: Even after an account is closed, some information may be retained for a defined period for legal, regulatory, or fraud-prevention purposes.
• Financial Records: Records of financial transactions are retained for the period required under applicable laws of Bangladesh.

Once the need has passed, information is securely deleted or anonymised.

8 User Rights

As a registered user of 112bet, you have the following rights:

8.1 Right to Access

If you wish to know what information we hold about you, you may submit a written request.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, contact our support team to have it corrected.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, where retaining some information is required due to legal obligations, we will be limited in our ability to do so.

8.4 Right to Object to Processing

You have the right to object to certain types of data processing. However, in some cases this may affect your access to services.

9 Protection of Minors

112bet is a platform intended only for individuals aged 21 or above. We do not knowingly collect any information from minors. Age verification at the time of registration is a mandatory step.

If we are notified that information from a minor has somehow entered our system, we will promptly close that account and delete the associated information.

If a parent or legal guardian believes their child has provided information on our platform, please contact us immediately: [email protected]

10 International Data Transfers

112bet follows international standard data protection practices. In some cases, our service provider partners may be located outside Bangladesh. Where information is transferred in such cases, it will be covered by industry-standard protection agreements and no compromise will be made on the security of your information.

11 Changes to the Privacy Policy

112bet reserves the right to update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A clear notice will be displayed on the main page of the website.
• A notification may be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.

If you continue using the service after the changes, you will be considered to have consented to the new policy.

12 Contact and Complaints

For any privacy-related questions, complaints, or requests, you can contact us:

• Email: [email protected]
• Live Chat: 24/7 — log in to the site and use the live chat support

We take your privacy-related complaints very seriously and will do our best to resolve them as quickly as possible.